Why this matters: Help Therapy may use your SimplePractice calendar to schedule referrals. Keep your availability accurate and tell the referrals team about major schedule changes or time off.
Keep Your Availability Up to Date
- Create availability blocks and maintain them for the times, locations, and appointment types you offer.
- Block unavailable time using SimplePractice events or out-of-office blocks for time that should not be scheduled.
- Review your calendar regularly and confirm the correct location and time zone.
SimplePractice guide: Managing your availability blocks →
Syncing an External Calendar
External calendar sync depends on the calendar provider and your SimplePractice plan:
- Apple Calendar: Basic sync is one-way from SimplePractice to Apple; it will not import personal events to block your SimplePractice availability.
- Google and Microsoft 365: Options differ, and some Google features require advanced sync.
⚠️ Important: Do not assume connecting an external calendar automatically prevents Help Therapy staff from booking a conflicting appointment. Place unavailable time directly on your SimplePractice calendar and check both calendars.
SimplePractice guide: Getting started with calendar sync →
The guide above also covers current vendor instructions and privacy considerations.
Questions about Help Therapy scheduling? Contact your assigned referrals coordinator.